This page describes the screen related to playing video on KARTE Live (* Player screen).

1. About the operation method of the player screen
2. About playback details on the player screen

Player screen operation method

1. Display video and user basic information

The start time of the open video (KARTE user's host machine time zone), the user's name and icon, and the details UA (device, OS, version) at the start of the user's viewing are displayed.
Clicking on the user's name will take you to the User Story screen.

2. Video sharing, separate tab display, minimize, and full screen exit buttons

Video sharing allows you to issue a sharing URL for playing videos.

• Copy Video URL: You can play the recording from the beginning of the session.
• Copy the current video URL: You can play back the recording from the point you are currently viewing.

See this article for more details.
Share specific videos between members

You can choose to display the screen minimized (miniplayer) or maximized.
If minimized, you can move the player screen on the KARTE screen by dragging it.
You can also close the player screen by pressing the ✕ button in the upper right corner.

3. Player Window

The actual user behavior is played. You can stop / play the video by clicking anywhere on the screen.

4. Comment function (β)

You can comment on the video. The comment content will also be reflected in the seek bar.
Learn more about the comment featurehere.Please refer to the documentation.

5. Session Information

Displays up to 50 session videos from the last 7 days for the user who has opened the video.
You can watch a different session video by clicking on the list.
At the top, you can see which labels have been applied to the video you are viewing and what labels have been applied.

6. Labels

In KARTE Live, you can assign any label to the video you are viewing.
For details on the label function,here.Please refer to the documentation.

7. User Information

Displays information about the user who has opened the video.
You can check user data such as the user's ID, number of visits, total purchase amount, and the segment the user belongs to at the time the video started. You can also jump to the story screen of the relevant user from the top of the user icon. This can be used to understand the detailed status and behavior of the user when watching a video.
※該当時間帯のイベントまで直接遷移することは現状まだできません。

8. Video play/stop/skip related actions

You can perform video playback operations from the icons on the bottom left.

• Play / Pause: Play / pause the video.
• Return 15 seconds: You can set the movie playback time back 15 seconds.
• Advance 15 seconds: You can advance the video playback time by 15 seconds.
• Return to the beginning: You can return the video to the beginning of 0:00 and review it from the beginning.

The 15-second back skip can be used to change the playback time in detail when searching for the corresponding scene.
PCのキーボードの「→」「←」キーでもバック・スキップを行うことができます。

9. URL currently being viewed

The URL path of the browsing page currently playing on the player is displayed.
The URL path that is displayed changes according to the page transition in the video.
You can also copy the URL by clicking the icon next to the display URL.
You can use it to check the actual website screen while watching videos on Live.

10. In-video page links

At what point in the video you are viewing and at what point are you looking at which page? Are listed together.
When you press the seconds section, the video is skipped and transitions at the corresponding timing.To do.
Also,Press the page title to go to the actual URLTo do.
If you have a particular scene or page you want to see in the video, you can use the shortcut here.

11. Goal search on video

By clicking the magnifying glass icon in the lower right, you can display the final goal and intermediate goal occurrence timing on the seek bar on the video. An orange vertical bar is displayed at the time of occurrence,When the viewing user scored a goalをすぐ見ることができます。

12. Error message display

You can display the error (error on the website) that occurred in the video being played.

• The number displayed next to the i mark indicates the number of errors.
• If you press the i mark, the error details will be displayed. The log level can be selected from "warning" and "error" respectively.
• In addition, the timing of the error is indicated by the red vertical line on the seek bar.

13 Player settings screen

Show/hide seek bar

• You can choose to show/hide comments and activity volume.

Time display of the playback position

• You can switch the time display on the Live player screen between absolute and relative time.

Time display of the playback position

• You can choose to skip or not skip inactive periods when playing videos.
• The default setting is enabled (skip inactivity time).

Playback Speed

• You can set the video playback speed to be faster or slower. In addition to normal speed, there are 0.5x, 2x, 4x and 8x speeds.
• This setting is saved for each KARTE user, so it will be applied the next time you watch a video.

14. Activity

• The amount of end-user clicks/keystrokes/mouse movements/scrolling is quantified and visualized on the seek bar on the player.
• Areas with high activity are areas where users are more likely to be engaged, making it easier to pinpoint areas to look at within a single video.

*The specific calculation logic for activity values will not be disclosed.

15. Seek Bar

While the video is playing, you can click the bar to play from any point (※This is not available during real-time playback). Also, if you transition from a specific event in the user story, the point where that specific event occurs is highlighted.

Numbers next to the seek bar (1, 2, 3...)

• The vertical axis of the seek bar is assigned an ID (1, 2, 3...) for each tab the user has open in the browser.
• The seek bar with "1" written on the left side displays the page transition behavior within tab "1", and if the user opens a page in another tab, it displays the page transition behavior in tab "2".

Mouse hover behavior on the seek bar

Hover your mouse over the seek bar to see detailed information about the timing.

The following types exist.

• Straight bar with dark green color:How long the user is actively browsingです。ホバーすると該当時間、閲覧ページタイトル、閲覧ページのURLパスが吹き出しで表示されます。
• Straight bar with light green:The time the user is browsing the page without mouse operationです。ホバーすると該当時間と共に「操作なし」と表示されます。
• Gray colored straight bar:The time when the user is not viewing the tab itselfです。ホバーすると該当時間と共に「閲覧なし」と表示されます。
• バーが存在しない部分: ユーザーが計測タグが存在するページをどのタブでも開いていない時間is.

プレイヤー画面でのユーザー行動の表示

On the page of the user in KARTE Live behavior You can see the flow of
Specifically, the display below is displayed for each device.

• PC:
  • Page scroll
  • User mouse cursor movement (cursor icon continues to be displayed)
  • Click (A circle pointer is displayed when the user clicks on both clickable parts and unresponsive clicks.)
• Smartphone / Tablet:
  • Page scroll
  • Tap (a circle pointer as well as "click" is displayed when the user taps on both tapable parts and unreacted taps)

Related document

• Live replay
• Checklist if the video does not play well
• What does the Live playback conductor on the user story screen that does not have a number of seconds mean?